Dheeraj Rao's Projects and Highlights Go back

Service Knowledge Management

Service Knowledge Management is a tool to maintain Client Articles , Service Knowledge Management tool is divided into 3 web applications namely : Advisor – Gives access to knowledge about Database of Client Articles. Studio – Configuration Tool to design and maintain the Database and the settings for Search , Languages , Advisor Workflows and layouts , Users . Analytics – Open Source Configuration Tool which is used to generate basic Stock Reports .

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