In the past few years, the e-commerce industry has grown to a considerable extent. With the rising trend of e-commerce sites, many of the offline businesses have made their move to the online world. This major shift is seen due to the increasing popularity of e-commerce sites among consumers. Customers all over the world are now more vested in e-commerce or online shopping sites. Why shouldn’t they be interested? After all, online shopping sites have so many advantages over offline shopping. Because of this, starting an e-commerce business is seen to be advantageous. It would be exciting to imagine what the future of the e-commerce industry would look like. What are the new trends that are likely to shape the e-commerce world?
The Future of E-Commerce Industry
Looking at the current rate of expansion in the e-commerce industry, it is safe to assume that it is only going to grow shortly. However, there always remains an uncertainty remains. That said, let’s take a closer look at the expected future of the e-commerce industry.
It is expected that customers are going to experience greater personalization in the e-commerce industry in the future. E-commerce sites are expected to offer a more in-store experience to the customers. Big e-commerce sites have already started taking steps towards progress. They are striving to provide more personal and tangible experience on the web.
One of the most significant developments in the e-commerce industry is the use of drones for the delivery of the products. It is currently being tested, and hopefully, it will soon be incorporated in the business. This will ensure faster and efficient delivery to the customers. Drones are going to be sent out from the delivery centers to the mentioned address. The delivery time is estimated at around 60 to 30 minutes. This is going to be significant progress in the e-commerce industry.
Pop up shops are also expected to be a part of the e-commerce industry in the future. Customers can visit a local shop and explore the available items and then buy them at lower prices online. This is also known as webrooming or showrooming. This will help the retailers to fill up the gap between the online and the offline worlds.
From the above discussion, it can be concluded that the future of the e-commerce industry looks quite impressive. If things work out the way it is perceived, then customers are going to have a great time shopping online.
According to www.digitalcommerce360.com, consumers spent $861.12 billion online with U.S. retailers in 2020, up 44.0% from $598.02 billion in 2019. Online spending represented 21.3% of total retail sales last year, compared with 15.8% the year prior. COVID-19-related boosts in online shopping resulted in an additional $174.87 billion in eCommerce revenue in 2020. If it weren’t for the bump in online sales from the pandemic, the $861.12 billion in eCommerce sales wouldn’t have been reached until 2022.
In sum, our lives haven’t stopped because of Covid-19 & either our spending. In fact, it’s only increased and is likely to stay that way for quite a few reasons including!
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