Questions Sales and Marketing

What is the difference between inbound and outbound marketing?

Airtract

Cecilia H. Phelp

Failure is not fatal

The 21st century witnessed some of the fascinating innovations that revolutionized our way of thinking and our way of living. One such sphere where we are making tremendous progress is in the field of marketing.

What is Marketing?

In simple terms, marketing is a collection of different processes aimed at selling products and services. Marketing is comprised of the following subcategories of activities;

  • Planning

  • Pricing

  • Promotion

  • Packaging

  • Advertising

  • Selling

Let us now discuss the differences between Inbound and Outbound Marketing

Inbound Marketing:

Inbound Marketing is a collection of various processes aimed at attracting customers towards a particular product using various techniques like content marketing, search engine optimization, social media marketing, infographics, newsletter, etc.

The content needs to be engaging for attracting a larger mass of audience and later convert them into potential clients. It is a direct form of marketing and drives the customers into the sales funnel for triggering the growth of sales.

Outbound Marketing

Outbound Marketing is the usual way of marketing, which involves promoting a product/service irrespective of the customer’s demands/requirements using TV ads, banners, radio ads, billboards, magazines, cold calling, pop-ups, etc. It is oversaturated all over the internet and with the advent of services like Ad Blocker, outbound marketing suffered a setback, and its popularity is decreasing gradually.

Let us now highlight the main differences between Inbound and Outbound Marketing;

Inbound MarketingOutbound Marketing
1. Focuses only on the interested audience.1. Focuses on attracting the audience as a whole, irrespective whether they're interested or not.
2. Prime importance is on the customer's needs.2. Prime importance is on the product's needs.
3. It is a more interactive and smoother way of marketing a product.3. It is a one-way type of interaction.
4. It draws in a larger group of audience.4. Due to oversaturation, the audience avoids methods of outbound marketing; therefore it fails to draw a larger group of audience.
5. It supports content consumption.5. It disrupts content consumption.
6. It uses techniques like content marketing, search engine optimization, social media marketing, infographics, newsletter, etc. needs for attracting the audience.6. It uses TV ads, banners, radio ads, billboards, magazines, cold calling, popups, etc.

Which one is better?

Out of the two Outbound Marketing is more expensive. Inbound Marketing is gaining popularity because it focuses on the customer’s needs rather than the product’s needs, and it also provides a better ROI. But one drawback of the inbound marketing is that being indirect, the success rate in sales is hard to calculate.

For ensuring an effective marketing strategy, companies have started combining inbound methods with certain outbound methodologies.

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