You can’t please all the people all the time, so inevitably there will be people who do not like you or what you do or say. However, there are things we can do to maximize the chances of people having positive feelings towards us. After a short introduction, the course offers eight video-based lessons. The first discusses the importance of influencing skills and strategies and introduces the SELF-PROJECTION framework. Lessons 2 to 8 then cover the various elements of the SELF-PROJECTION approach, focusing on two aspects in each lesson. There is also a module companion workbook that you will need to print out before you start the course. It contains space for notes plus an exercise relating to each of the three lessons. This is an important resource for you, as it will help to extend and consolidate your understanding and provide you with a set of notes to act as a reference source for future development.
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