Airtract

Handling Difficult Conversations

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Course Created By,  Lisa Newton

All Level 45.3 mins of Video Lecture Language: English Lifetime Access Certificate of completion Flash Sale $19 $39.00 Discount: 51.28% off
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Key Topics Covered
  • How to handle difficult conversations

Who can take this course?
  • This course is for anyone who has had a difficult encounter (at home/work) and wish they could've handled it better.
  • There are no specific student requirements to take this course
  • This course is for those who work in a classroom setting.
  • This course is for those who are responsible for managing people at work.

Course Description

Take this course if you want to know how to handle difficult conversations. Effective ways to respond, and how to even pre empt the conversation, by bringing up the topic, so that you are not caught off guard again. It could be an election result, a sexist comment, a racist remark - these things can... Read More

Take this course if you want to know how to handle difficult conversations. Effective ways to respond, and how to even pre empt the conversation, by bringing up the topic, so that you are not caught off guard again. It could be an election result, a sexist comment, a racist remark - these things cannot go continuously unchallenged in a classroom as silence is the equivalent to agreeing with whatever has been said. Sometimes, it may not be so much a comment, but an incidet that has taken place. Maybe a murder or a suicide and the students are talking about it anyway. Learn how to take control of these instances. Regain the trust and respect of student by being a moderator, an influencer, someone who allows everyone to genuinely have their say, without taking sides or passing judgement, and allowing an issue to be aired. The course takes about 1 hour to complete.
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