All Level2 Hours 29.51 mins of Video LectureLanguage: EnglishLifetime AccessCertificate of completionFlash Sale$19$30.00Discount: 36.67% offBuy NowAdd to cart
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Key Topics Covered
Appreciate what is involved in dealing effectively with the aftermath of an aggressive outburst
Who can take this course?
You will need access to a printer to produce a hard copy of the e-workbook for making notes and doing the course exercises.
If your work brings you into situations where an aggressive response is possible, then this course is for you. It will teach you the basics of recognizing the potential for aggression, nipping difficult situations in the bud, reacting calmly to aggressive outbursts and dealing with the aftermath.