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The Most Important Questions to Ask a Magento Developer 26 February, 2021   

Magento is a top-class open-source eCommerce platform and undoubtedly the world's most flexible software to create full-fledged online stores. Its popularity and usability have boosted the eCommerce industry in the last couple of years. This excellent open-source eCommerce platform helps retailers create highly customizable and SEO-optimized online stores in a few hours.


Being a highly specialized e-Commerce platform with loads of conversion-centric features, Magento is today the most preferred eCommerce platform to build sales-oriented online stores. With the help from certified Magento developers, one can quickly get their online store up and running in no time. However, when you're going to hire a Magento developer or company, there are a few questions you should ask yourself and your development partner, like:


1) Have you noted down all your requirements? List all the features needed in the Magento store before proceeding further.


2) Are you looking for an individual developer or a full-fledged Magento development company? A company will have a dedicated team of Magento developers, while a freelancer works part-time on a full-time basis.


3) Have you gathered relevant information about the Magento eCommerce development company? A visit to the provider's website or online profile is imperative to get an idea of the development process, pricing structure, turnaround time, and services offered.


4) Have you gathered relevant information about their Magento development packages? If yes, then


  • What are those packages?
  • What features & services are offered in those packages?
  • What is the cost structure of those packages?
  • What is the turnaround time for those packages?


5) Does your developer charge extra for add-ons with those offered Magento development packages? If yes, then


  •  How much will an extra add-on cost?
  • How much time will extra add-ons take?
  • Has your developer disclosed all information & pricing related to add-ons?


6) Which version of Magento will be used for building your online store? At present, the latest version of Magento is 2.4.1.


7) Do you use the latest version of Magento for theme creation? If yes, it's Ok. If not, then,


  • Will the offered theme be compatible with the latest release?
  • Will you charge extra to upgrade to the next version in the future?
  • Will you provide scope for compatibility with future releases?


8) Have you checked the provider's website to know the team size? If yes, and did not find anything, ask,


  • What is your team strength?
  • How many developers will work on your project?


9) What is your development process? If the provider follows a well-designed development process, ask,


  •  Which design formats are accepted?
  • What steps are involved for design conversion?
  • Do you employ W3C guidelines while developing the Magento theme?


10) What is your turnaround time? Remember, the turnaround time may vary depending on the complexity of your project.


11) What's the mode of order? In most cases, either 'Order page' or 'Request for Quote' is used to make the order.


12) Do you have any hidden charges? If no, ask,


  • Will the cost vary even if nothing extra is availed with the basic package?
  • Will the cost vary for add-on and faster turnaround time as per mentioned?


13) Do you provide portfolio information? Most of the Magento developers offer a list of clients to enhance their image.


14) Have you gone through the testimonials and reviews about the Magento development service provider? Go through their website, Google Business Page, and social media profiles to know others' perceptions about them.


15) How do you deal with different time zones? Do your turnaround time and technical support follow various time-zone formats from across the globe?


16) Do you provide development monitoring? This ensures necessary changes or third-party integration facilities to the clients during the development stage.


17) Do you offer free technical and customer care support with Magento development services? If yes, ask,


  • What is the exact period of the free support?
  • What would be the timing of support?
  • What would be the mode of support?
  • What would be the extent of support?


18) What communication channels do you contact the clients, phone number, email, live chat, Skype, or anything else?


19) Do you offer any guarantees like Money Back Guarantee, Best Price Guarantee, Timeline Guarantee, Satisfaction Guarantee, etc.? If yes, then


  • What is the exact nature of the guarantee?
  • When would the guarantee be available?
  • Who can avail them?


20) Do you sign a Non-Disclosure Agreement? A Non-Disclosure Agreement ensures complete privacy of the project to clients at all stages of the development.


21) Do you offer any discount? Many service providers offer a specific discount and inform users through their website's Home page and Order page.


22) Do you ask for 100% upfront payment well in advance or follow a flexible payment term? Both the options are a norm for payment.


#Conclusion


Magento development is a highly specialized job that demands expertise and sound technical knowledge of the eCommerce platform. Therefore, it's crucial to hire expert web developers to build and set up your Magento store. Use this handy list of vital questions to ask before hiring Magento developers and get your revenue-generating online store up and running without any hassle.


Magento Developer Magento Development Web Developers Web Development eCommerce Platform Magento eCommerce development

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